Complete Managed IT Services


Complete™ is a fully managed and outsourced IT services offering.

Utilizing a combination of remote and on-site support models, Complete™ brings enterprise level IT support, resources, and knowledge to any size company.

When a component of your environment is covered by Complete™, we handle all proactive maintenance, live monitoring and IT support for that component at a fixed fee per month. No surprise charges — IT budgeting becomes more like a utility.

Overview

Complete™ is designed to be customized specifically to each client; offering just the right amount of outsourced support.

The service is created by combining building blocks until the perfect IT model is achieved. Building blocks for Complete™ include:

  • User devices such as desktops, laptops and tablets
  • Servers
  • SAN/NAS
  • Phones
  • Firewalls
  • Device security
  • System level security
  • Access points
  • Printers
  • Support for client’s vendors
  • Email
  • Licensing

Complete™ Platinum

In addition to managing your existing hardware and infrastructure, we also offer Complete™ Platinum — our hardware rental and management service.

With Complete™ Platinum, the entire IT department becomes a predictable cost per month with no CapEx required. Hardware is always under warranty and always current.

Complete Platinum™ can be determined at the beginning of a contract, or slowly triaged as devices come up for refresh.

Additional Services

We offer many more services to help supplement with Complete™ to better fit your needs. These include:

  • IT Project Support
  • Physical to Cloud Migration, Planning, and Implementation
  • BCDR Consultation, Planning, Implementation, and Testing
  • VoIP Services
  • Collaboration Tools and Implementation
  • CIO Assistance
  • IT Roadmap Planning
  • Colocation by the RU
  • Network Aggregation